Raven

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(818) 888 3388





 Our Services

 

Raven offers a wide variety of solutions ranging from large corporate network install and support service contracts to small business and home user support. Our professional staffs have provided service and support for all areas of business technology to thousands of customers.

We deliver services in the following areas:

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PC Sales & Service

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Server Installation and Support

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Anti-virus and Internet Security Solutions

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Managed Services

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Data Backup and Recovery

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Web & Email Hosting

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Technology Consulting

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Troubleshoot and Repair

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Network Monitoring and Management

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Computer and Network Security

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Shared Internet Office Solutions

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Office Relocation and Setup

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Digital Signage

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Website Design Solutions

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Custom Software Development

 


PC Sales & Service
Whether you need a new laptop, desktop, or any other type of hardware, we’ve got you covered.

No idea where to begin? Our trained professionals can assess your technology needs and offer practical solutions. By assessing your specific needs, your new machine will come installed with the software you need. Our relationship doesn't end there. Our certified service technicians can assist with troubleshooting new software installations or anything else that comes your way.


Server Installation and Support
Our server solutions help businesses increase, data availability and organize file sharing to keep operations running smooth. Business servers offer many benefits over simple networking. With a centralized server, users and administrators can enjoy many services that were once unavailable to them before:

  • Centralized Security

  • File and Print Sharing

  • Centralized Virus and Spyware Management

  • Data Backup

Raven offers many options when it comes to your office server, including Windows Server 2008, Windows Small Business Server 2003, Windows 2003 Server, Exchange 2003, and more.


Anti-virus and Internet Security Solutions
At any given time, thousands of computer viruses, worms and spyware are in circulation on the internet. Millions of users with always-on high-speed internet connections are prime targets for email attacks, identity theft, and malicious hacker programs.

We provide software and hardware solutions to remove and combat continuous attempts by unknown internet predators.

Including:

  • Block poisoned web pages in real time

  • Detect and remove Viruses, Spyware, Rootkits, Worms and Trojans

  • Protect against exploits that automatically download dangerous content to your computer without your knowledge while you are surfing the Internet

  • Stops spam without blocking the mail you want

It will be simple set-up and automatic updates, auto-scheduled scanning and updating.


Managed Services
Raven Managed Services acts as your internal IT department to provide routine computer system maintenance for your existing equipment and includes remote technical support using our world-class software. Our Managed Services provide a single point of contact and accountability for all hardware, software and computer-related services. Every aspect of your company network is managed through our offices. Managed Services is the next evolution in computer systems management. Potential problems are prevented with Raven managed services. Computers stay working and people remain productive.


Data Backup and Recovery
When it comes to protecting valuable computer data, most of us know that we should be making regular backups because a system failure would cause unthinkable hardship. Even with this knowledge, many customers live through each day without a backup for accounting data, databases, digital photos and other important files that are irreplaceable. Raven is focused on providing solutions that help businesses and home users protect their data without investing a lot of time and energy.


Web & Email Hosting
Our solutions include Web and Email hosting, and hosted public servers, where your website can reside at a fraction of the cost of a dedicated server environment, or if your site or application is mission critical and needs dedicated or even redundant dedicated servers we offer those solutions as well.


Technology Consulting
Deciding on the right technology solution for home or business can be overwhelming. Raven conducts a rapid, high-value assessment to identify opportunities for lowering expenses and improving computer systems and business processes. We identify business technology solutions to solve problems and save money. We take the confusion out of computer hardware, software, and networks by providing complete customer solutions.


Troubleshoot and Repair
We make it convenient for customers to handle their computer troubleshooting and repair needs and get their problems solved quickly.

Our repair services include:

  • PC Check-Up: Clean debris and dust from case, fans, defragment hard disk drive

  • Diagnostic: Troubleshoot system to see if there are any unseen problems

  • Spyware/Virus Removal: Remove harmful programs on your PC including but not limited to, Trojan horse programs, Viruses, Spyware, Adware, Hijacker, and more

  • Data Migration (Transfer): transfer data or files from one computer to another

  • Operating System Installation: Update or installation of Windows (or any) operating systems

  • Card Installation: Installation of an internal expansion card to your PC or notebook



Network Monitoring and Management
Proactive monitoring is critical to the security, performance, and reliability of any computer network. We will remotely monitor your network and servers to identify and resolve minor issues before they cause business disruption. From hardware and software inventory to network usage and server uptime, Raven provides your business with network monitoring and comprehensive reporting.


Computer and Network Security
No matter how large or small your network is, network security should be your number one concern. All networks are vulnerable to hackers, blended attacks, and malicious programs without solid protection. Raven can determine which products work with your network and computer processes. Our network security experts can review your network and set up multiple levels of security. Our certified technicians are well versed in security issues and solutions. They will insure that your software is fully updated with the latest security patches, install or test your firewall, and look for possible areas of backdoor access.


Shared Internet Office Solutions
Share a single broadband connection with your entire office. We offer Internet connection sharing Routers, Switches, and Access Points with advanced security features. Let us help you jump start your business network by connecting local wired and wireless PCs, and remote or traveling users to your office network with secure access.


Office Relocation and Setup
When you move office computers to a new location, the challenge is getting everything installed and working properly. Managing the hardware installation process takes time and planning. We even help customers pack and ship computers and unpack them at the new office. Our technicians can work with you to coordinate a smooth, timely, and affordable on-site installation.


Digital Signage
We are strong believers that digital signage is a key component of any successful media mix. Utilizing digital signage is the ideal way to communicate a message to the right people at the right time!

The services we provide include all of the following steps we take to rollout and maintain an effective digital signage solution:

  • Property Evaluation

  • Hardware Consultation

  • Content Creation

  • Network Distribution

  • Network Management

We are a complete integrator of electronic signage network technology and applications. Our digital signage services include everything to implement and maintain a network of dynamic sign displays. Click to learn more...


Website Design Solutions
Your web site has the same magnitude as your face has in your body. It is a mean through which your clients can get first impression about your work and system. When web site is user-friendly and attractive giving all the information visitors generally ask for, you can easily succeed in making first impression on the mind of the visitor.
We have a team of creative and dedicated web designers who can serve state of the art ideas and look to your web site. We have planned, designed and launched hundreds of web site using different technologies as per client need. We believe that concepts and subjects vary from industry to industry and so the design should also be conceptualized accordingly. That is the reason we offer customized web design & development services for understanding the business objectives and target audience of the clients.


Custom Software Development
We, at Raven can create, deploy and maintain customized applications which can be capitalized to improve your business solutions. Our custom software development solutions enable you to enjoy competitive advantages of the technologies and serve the industry best services. We offer application development, maintenance and support to all our large-scale clients which incorporate all the latest practices of the market.

Our suite of Software Development Service offerings include:

  • Product Development

  • Customized Development

  • New Application Development

  • Application Interface Development

  • Application Testing

  • Code Perfection

  • Product Sustenance

  • Product Help Desk or Support

We have experienced system analysts and programmers who can work for you starting from your requirement analysis to the application development and maintenance. Our focal point is not only application development but also its collaboration, deployment, migration and customization.

 

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